Privacy Policy

Warm Static, LLC ("Warm Static", "we", "us", or "our") respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, store, and protect information when you use our websites, mobile applications, software, services, APIs, and other products (collectively, the "Services").

This Privacy Policy applies to all products and services owned or operated by Warm Static, LLC unless a specific product includes a separate privacy policy.

Information We Collect

Depending on the Service you use, we may collect:

Information You Provide

• Name
• Email address
• Username
• Account credentials
• Billing information
• Profile information
• Customer support communications
• User-generated content
• Survey responses
• Feedback submissions

Information Collected Automatically

• IP address
• Browser type
• Device information
• Operating system
• App version
• Crash reports
• Performance diagnostics
• Usage statistics
• Referring URLs
• Session information
• Log data

Mobile Device Information

Where permitted by your settings and applicable law:

• Device identifiers
• Advertising identifiers
• Push notification tokens
• Device model
• Mobile carrier information
• Language and region settings

Location Information

Some Services may collect precise or approximate location information if you grant permission. You may revoke location permissions through your device settings.

Information From Third Parties

We may receive information from:

• Authentication providers
• Analytics providers
• Payment processors
• Advertising partners
• Social media platforms
• Business partners
• Publicly available sources

How We Use Information

We may use information to:

• Provide Services
• Authenticate users
• Process transactions
• Deliver customer support
• Improve functionality
• Analyze usage trends
• Develop new features
• Detect fraud
• Protect security
• Send service communications
• Personalize experiences
• Measure performance
• Comply with legal obligations
• Enforce agreements

Artificial Intelligence Features

Certain Services may utilize artificial intelligence, machine learning, or automated systems.

Information submitted to AI-powered features may be processed to:

• Generate responses
• Improve product functionality
• Perform requested tasks
• Detect abuse and misuse
• Enhance service performance

Where applicable, we will provide controls regarding AI processing and model training.

Cookies and Similar Technologies

We may use:

• Cookies
• Local storage
• Pixels
• SDKs
• Beacons
• Analytics technologies

These technologies help us:

• Remember preferences
• Maintain sessions
• Measure performance
• Improve user experience
• Analyze traffic
• Prevent fraud

Users may manage cookie preferences through browser settings where applicable.

How We Share Information

We do not sell personal information in exchange for money.

Service Providers

Third-party vendors who assist with:

• Hosting
• Payments
• Analytics
• Security
• Customer support
• Communications
• Cloud infrastructure

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

• Comply with law
• Respond to legal requests
• Protect rights and safety
• Investigate fraud
• Prevent abuse

Business Transactions

Information may be transferred in connection with:

• Merger
• Acquisition
• Asset sale
• Bankruptcy
• Reorganization

With Consent

We may share information when you expressly authorize us to do so.

Data Retention

We retain information for as long as necessary to:

• Provide Services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Retention periods may vary based on the type of information and applicable law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information.

However, no security system is perfect, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Where required by local law, higher age thresholds may apply.

International Data Transfers

Information may be processed in the United States and other countries where our service providers operate.

By using our Services, you acknowledge that information may be transferred internationally subject to applicable legal protections.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access information
• Correct information
• Delete information
• Restrict processing
• Object to processing
• Export your information
• Withdraw consent
• Appeal certain decisions

To exercise these rights, contact us using the information below.

California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights related to access, deletion, correction, and data portability.

European Privacy Rights

Individuals located in the European Economic Area, United Kingdom, or similar jurisdictions may have rights under applicable data protection laws.

Our legal bases for processing may include:

• Consent
• Contract performance
• Legitimate interests
• Legal obligations

Do Not Track

Our Services may not respond to all browser-based Do Not Track signals.

Third-Party Services

Our Services may contain links to third-party websites, tools, or services.

We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy at any time.

Changes become effective when posted. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

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